Top Homecare Quality Standards

Star Rating

To Empower Independent Living with Comfort from Bespoke Personal Services

Home is where the heart is. The place you feel the deepest affection. A proven proverb. Especially in times of ill health. Anyway, it goes to show the majority of us would prefer to live independently in our own homes.[1] That's why home care services are on hand to enable us to retain our desired quality of life.

However, this doesn't always reflect reality. Some factors prevent this desire... fear of loneliness. Safety. Or the idea of expertly trained care home staff can compel us to go into residential care. But with a one-on-one carer, there is a choice - To create companionship and relieve loneliness. To stand by their side and avoid hazards. To receive professional aid when required, as well as having all of their needs met by a dedicated carer.

Essential Guide to Home Care

How Home Care Can Effect Your Loved One's Daily Life

Balance - quality of life

Enjoy a desired quality of life while fulfilling basic human needs.

A Sense of Community

Supporting & maintaining their lifestyle provides a sense of belonging & community & safety while decreasing stress.

Enable Relationships

Control over daily life enables relationships that maintain interpersonal harmony.

Personal Care Assistance

Feel a sense of pride in appearance with personal care assistance. Support daily activities to boost physical, mental and emotional wellbeing. Be house proud through help with essential household tasks.

Empower Independent Living

Adds comfort & empowers independent living that boosts self-confidence & self-esteem which enables a positive outlook & competence when confronting situations.

Home Care Enables their Desire to Retain Independence

With care at home, your loved one can receive one-to-one support and assistance in their relaxed familiar surroundings. They may be elderly - they may be a young adult - they may have a medical condition - they may be at risk of falls or require supervision or need help at night - whatever their circumstance, there is a solution to achieve a superior quality of life. And with their solution, they'll be on the right track to remain independent and be happy in their own home.

Unfortunately, there are times when this doesn’t happen. According to The National Institute for Health and Care Excellence (NICE)...

...A number of recent reports have identified concerns about the quality, reliability and consistency of home care services. A 2012 themed inspection of home care by the Care Quality Commission (Not just a number: review of home care services) found that 26% of inspected services did not meet all the national standards of quality and safety.

Clearly, there is an issue. Therefore, it's not surprising to find those in need might unwillingly end up in a residential care home. Which can be detrimental to their health. Especially for the elderly, for those with forms of dementia, or other mental health issues. Consequently, they can become confused. They often struggle to adapt to new surroundings with multiple carers.

However, it's not the family's fault. No, the responsibility lies more towards the home care service provider and the information available to you. That's why we need to follow through with greater quality standards.

Firstly, we must make sure you are well informed about your in home care options. Then you can focus on your family's needs. Together, you can manage the care as much as you like... your opinions do matter. You all are in control of what, how and when care and support are given. That way, your loved one's needs are matched in a flexible way.

In essence, your family member still has control over their daily life. Thereby helping to maintain their desired quality of life. This also reflects in social contact. They are free to enjoy as much as they would like. And if appropriate, they are able to find or keep employment that fits into their family and social life while contributing to the community. This can help empower them. Fulfil basic human needs. And avoid loneliness and isolation.

As you can see, for those who need day-to-day support and assistance, home care provides solutions. Care at home enables your family member to remain safe in familiar surroundings. Homecare can assist with their personal care. Support daily activities. Help with essential household tasks... completely integrate care into every aspect of life including personal, health, and social care.

Together we'll provide the right level of care. With our home support services, we'll provide the expertise to give your loved one the best care possible. Our home help enables your relative to live the way they want, on their terms to stay independent.

  • Exceptional care. They discovered my mother's interests to developed a relationship. Then experience them together making her life more entertaining.

    T. Smith

    Star Rating
  • We're really happy with the care. Live-in care has made an impact. Our mum interacts more. Goes out and chats with people in the community. Overall, she's happier.

    D. Walker

    Star Rating
  • Just wonderful care. Home care has given me a purpose, dreams, and the desire to plan out my coming days. Now, I look forward to things to come.

    K. Bennett
    West Sussex

    Star Rating
  • Superb care and attention. They do everything for my dad. I don’t know what I'd do without live-in care. They give him a much healthier life.

    L. Mills

    Star Rating
  • We're amazed by such selfless and devoted care. My wife's every need was catered for with loving hands by someone trustworthy.

    J. Curtis

    Star Rating
  • Carer lights up life. I'm really grateful. My dad's life has been transformed. His spirits are high from the professional and fun care. He enjoys the company and outings. Thank you.

    S. George

    Star Rating
  • Somehow just saying thank you doesn't seem like enough. But I hope you know how much your thoughtfulness has meant to me.

    A. Thornton

    Star Rating
  • Patient, calm, and funny. Mum's left in good hands. She's always happy dancing and joking around. They've become good friends.

    S. Manning

    Star Rating

Care at Home Services

As you are looking at home care for your loved one, you now have two distinct choices... visiting care or live-in care. Your choice depends on the level of care needed and the time involved. Take a moment now to mentally note the tasks involved...

...Can they be achieved in a single half-hour visit... daily or weekly? Maybe multiple daily visits? Or should there be somebody on hand 24/7 to make each and every day run smoothly?

In any event, with help around the home, a care worker can be there to assist. A caregiver makes it possible for your family member to complete those tasks. They could help with hygiene and grooming. Or preparing nutritious meals. Maybe general housekeeping. Or simply alleviating loneliness and getting them out and about.

No matter what...

...Homecare is tailored to individual needs

This is naturally due to your loved one's set of complex needs. Which require a personalised service. This service may be required round-the-clock, 365 days a year. Although, it can be very flexible:

Home Care Services...

Balance - quality of life

  • Visits from 30 minutes to longer sessions
  • Emergency care
  • Daycare
  • 24-hour live-in care
  • Weekend breaks for the family

In essence, your family member's care package becomes unique. It is based on their preferences, interests and needs. Their tailored home care solution supports them to continue living the way they wish. They remain in control. And they maintain their lifestyle.

Despite all of your home care options, there are some fundamental differences between visiting care and live-in care. With visiting care, more often than not, different carers are sent to provide care. While live-in care provides the same carer around the clock for weeks, if not months, on end. In some cases, two carers will rotate on and off to provide a consistent continuity of care.

Normally, this is preferable because you are happy with and trust the persons living with your family. You all develop a connection - an understanding of each other's feelings and therefore, communicate well. Plus, this is especially beneficial for those suffering from forms of dementia.

On the whole, if your loved one needs extra care - if they need assistance to attend activities and social gatherings, if they need support maintaining relationships with friends and family... anything they need to ensure their way of life continues, then live-in care might just be the solution. That way, your family member can go on enjoying life as part of the community.

In all honesty, a live-in caregiver can provide reassurance. Due to their dedicated care, the risks are limited. The fear they'll compromise their safety because of frailty or ill health while nobody is watching is significantly reduced. Be sure somebody is there to help. You'll be safe in the knowledge that there is an experienced and highly trained carer providing support.

With that in mind, homecare agencies simplify the problems. Not only in finding the right carer(s), but also dealing with the business end such as payroll, insurance, training, holidays and so on. The last thing you need right now is to go through all of the steps to find and employ first-class carers.

Take the stress out of arranging care. Give yourself peace of mind at a time when you need it the most. And fulfil your loved one's desire with home care.

Experience provides extra comfort & reassurance

At the heart of it all, the best home care service breathes through the people involved and the systems in place. That's why we only provide the best carers that are able to communicate and implement the practices to a very high standard. Carers that are not only trained but experienced, motivated, passionate, and friendly caregivers.

We are here to help you and your family at a time when life just got increasingly difficult. Not only do we introduce you to great carers, but we also develop a personalised homecare plan for the carer and everyone involved to follow. But it doesn't stop there...

...Even though much of our system is automated, there are continuous improvements to our digital systems along with human checks. This synergistic method enables us to provide exceptional service. Plus, as our procedures are constantly updated and refreshed, the carers training and education is too.

In short, everything you need to provide excellent home care without the trouble of interviewing, background checks, verifying credentials, updating training, finding cover for holidays and sickness, and overseeing handovers can be found here. You'll surely be content and assured leaving this to the professionals.

Social funding home care

Unfortunately, home care is not free. But there may be some help from your local council. At present, the NHS guide to social care and support states:

You will have to pay the full cost of your care if you have more than £23,250 in savings. Unless you're going into a care home, this amount does not include the value of your property.

If your savings are less than £23,250 but more than £14,250 then your local council will pay for your care, but you will have to contribute £1 to the fees for every £250 of savings you have.

If you have less than £14,250 in savings, your care will be fully paid for by the council.

If you believe your loved one's local authority might help fund their care, then the first thing to do is to contact the council's social services department to ask for a care needs assessment.

If funding is available for homecare services then you can arrange your desired care service. This may be funded or part funded by the council through direct payments.

With direct payments, you have more choice and control over how care and support are arranged.

Learn More About CareJules

Live-in Care
Fulfil natural desire to remain independent in familiar home comforts
Dementia Care
Expert care soothes disorientating traumatic disease & improves quality of life
Multiple Sclerosis Care
Professional service revives lifestyle, increases self-worth, independence, & dignity
Why choose CareJules?
Our unique "family-minded" approach brings relief and happiness...